We understand that being on camera may feel unfamiliar or uncomfortable, and we approach this with the utmost respect, trust, and transparency. Our priority is to create an environment where your team feels empowered to make their own decisions about participating on camera.
Here’s how we support this transition using field-proven, academically grounded best practices:
- Respect for Individual Decisions: Participation is always the user’s choice, and we honor this with respect and clarity. No one is forced to be on camera, and we provide alternatives that allow for meaningful participation without added pressure.
- Clear Alternatives: Teams can begin with options such as audio-only recordings or positioning cameras to capture the task or worksite instead of individuals. These alternatives help users feel in control while still benefiting from SmartTagIt’s insights.
- Building Trust and Transparency: We help organizations create a supportive culture where the focus is on learning, collaboration, and improvement—not on perfection or critique. This trust-building approach aligns with our core philosophy of empowering users to share their expertise in a way that feels authentic and valued.
- Simple and Structured Onboarding: Through step-by-step guidance and clear communication, we make the transition to recorded conversations approachable and manageable. By involving leadership and frontline teams in setting expectations, we address concerns early and create buy-in across all levels of the organization.
- Recognition for Expertise: As team members see how their contributions are recognized and valued—whether through safety improvements, operational efficiencies, or peer recognition—they often feel more comfortable participating on camera.
The evidence of this approach is clear: SmartTagIt has facilitated nearly 1 million recorded conversations across over 10,000 unique users. This success is a testament to the fact that, when trust and respect are prioritized, most initial hesitations can be addressed effectively.
Our Customer Success team is here to partner with you throughout this process, ensuring your team feels supported and empowered every step of the way. By providing alternatives, control, and recognition, we help organizations build trust and unlock the full potential of their safety systems.
